VOIP in Business

Benefits of VoIP

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Many people have heard of VoIP or Voice Over Internet Protocol, but not many know about the benefits of VoIP. In short, VoIP is a technology that transmits audio files as data over the Internet to another computer or a VoIP phone or a standard landline telephone, depending on what you use. As it uses the Internet as the medium, call charges can be minimised.

By not knowing these benefits, people are not aware of the advantages that VoIP has to offer and hence are not making the switch as they should. Below is a list of some of the benefits of VoIP:

Cheaper Calls

Who would not jump at the opportunity of reducing their local and especially long distance calls? Different service providers would offer different packages. Some might offer free unlimited long distance calls, while some might offer calls for a small fee.

Whether it is for your business or residential use, VoIP is undoubtedly cheaper than the standard landline telephones. Families can talk to each other longer, and businesses can increase their productivity.

Additional Features At No Charge

Features that are normally offered for a fee are often free of charge with VoIP services. Features such as Voicemail, Caller ID, Call Forwarding, Call Waiting, Call Transfer, etc. are offered at no additional cost with VoIP. For business purposes, features such as email and web utilities, just to name a few, are also offered free of charge. Long gone are the days where you have to pay for these extras.

Choosing Own Area Code

Another great benefit of VoIP is the ability to choose your own phone numbers and area codes. This means that, should you want to maintain your existing number, you can always transfer your number to the new VoIP service or you may decide to choose a new one based on the area code.

The latter is beneficial if you have family members and friends who are staying in a different area code from you. All you have to do is to change your number to the same area code as theirs. This way, whenever they call you, they will be charged for local calls. They will thank you for this additional savings on their phone bills.

Great For Business

Business owners are now switching to VoIP as we speak. With all the features and benefits discussed above, they can reduce their business costs and phone bills, hence increasing their productivity. With VoIP, employees are able to stay in touch with their employers, colleagues and especially their customers.

This further saves a lot of money if you have mobile employees who travel extensively like sales people in your business. They can stay connected at all times and never again miss an important call. All they have to do is to plug in and accept the calls no matter where they are in the world.

On top of that, VoIP is a blessing if you have a call center for your business. This way, you are able to outsource your work inexpensively to agents in the countries that your business operates in.

Now that you are aware of the many benefits of VoIP, as well as the flexibility and freedom that VoIP offers, you know that they are far more advantageous compared to the standard landline telephones.

Unfortunately, many people will keep on paying the high monthly phone bills when they could have easily made the switch to VoIP and save on their next month?s charges with a single decision.